[LEGAL BUSINESS NAME] d/b/a [APPROVED DBA / BRAND NAME] (“[APPROVED DBA / BRAND NAME]”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an appointment, contacting our team, or using our services.

This Privacy Policy explains what information we collect, how we use it, how SMS consent is handled, and the choices available to you.

1. Information We Collect

Personal Information

Information you voluntarily provide may include:

• First and last name
• Email address
• Telephone number
• Preferred clinic location
• Service or appointment interest
• Appointment request details and scheduling preferences
• Messages, questions, comments, or other information you submit through website forms
• Communication preferences and SMS consent selections
• Health-related information that you voluntarily choose to provide in connection with an inquiry or appointment request

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Pages visited
• Date and time of access
• Referring website
• General website usage and interaction information
• Cookies and similar technologies

2. How We Use Your Information

We may use the information collected to:

• Respond to questions and appointment requests
• Schedule, confirm, and manage appointments or consultations
• Provide information about men’s health and wellness services offered by [APPROVED DBA / BRAND NAME]
• Communicate about appointments, consultations, follow-ups, service inquiries, and clinic-related updates
• Send promotional messages, special offers, discounts, or marketing communications when you have provided the appropriate consent
• Provide customer support
• Maintain business records
• Improve our website, services, and customer experience
• Protect our website and business from misuse or fraudulent activity
• Meet applicable legal, regulatory, and operational obligations

Marketing text messages will only be sent when the recipient has provided the appropriate marketing consent.

3. SMS and Mobile Information

When you provide your telephone number and separately choose to receive text messages, [LEGAL BUSINESS NAME] d/b/a [APPROVED DBA / BRAND NAME] may send messages consistent with the consent you selected.

Marketing messages may include special offers, promotions, discounts, and clinic service updates.

Non-marketing messages may include appointment scheduling, appointment confirmations, appointment reminders, consultation follow-ups, responses to service inquiries, and clinic-related updates.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

SMS consent is optional and is not a condition of purchasing or receiving services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Service Providers

We may provide limited personal information to service providers that help us operate our website, communications, scheduling, and business, such as:

• Website hosting and maintenance providers
• Customer relationship management providers
• Communications and messaging providers
• Scheduling and customer-support providers
• Payment or accounting providers
• Information technology and security providers

These providers may use information only as necessary to perform services for [LEGAL BUSINESS NAME] d/b/a [APPROVED DBA / BRAND NAME].

Mobile opt-in data and SMS consent are handled according to the restrictions stated in the SMS and Mobile Information section above.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Operate website features
• Remember user preferences
• Understand website traffic and performance
• Improve website functionality
• Measure the effectiveness of advertising and marketing efforts

You may adjust your browser settings to refuse or remove cookies. Some website functions may not operate properly when cookies are disabled.

6. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Provide requested services
• Maintain customer and business records
• Meet operational, contractual, and legal obligations
• Resolve disputes
• Comply with applicable legal requirements

Information that is no longer reasonably necessary may be deleted or anonymized.

8. Your Choices

Depending on applicable law, you may request to:

• Access the personal information we maintain about you
• Correct inaccurate information
• Request deletion of certain information
• Update your communication preferences
• Withdraw SMS or marketing consent

To stop receiving text messages, reply STOP to any message from [LEGAL BUSINESS NAME] d/b/a [APPROVED DBA / BRAND NAME].

To stop receiving marketing emails, use the unsubscribe option included in the email or contact us directly.

Withdrawing consent does not affect communications already sent or information processing completed before the withdrawal.

9. Children’s Privacy

Our website and services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

10. External Websites

Our website may contain links to websites operated by other organizations. [LEGAL BUSINESS NAME] d/b/a [APPROVED DBA / BRAND NAME] is not responsible for the privacy practices, security, or content of external websites.

We encourage visitors to review the privacy policies of any website they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

• [LEGAL BUSINESS NAME] d/b/a [APPROVED DBA / BRAND NAME]
• Tulsa Clinic: 3015 E Skelly Dr., Suite 103, Tulsa, OK 74105 – (918) 289-2300
• Oklahoma City Clinic: 3727 NW 63rd St., Suite 210, Oklahoma City, OK 73116 – (405) 497-6996
• Website: https://www.ultimatemensclinic.com/